Cookie Policy
This policy explains what cookies and similar technologies Line Guide uses, why we use them, and how you can control them. It applies to all visitors to www.www.line-guide.com in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Last updated: October 2026
Managing your preferences
When you first visit Line Guide, a banner asks you to accept, reject or manage cookies. Your choice is saved for 6 months. After that, we ask again. If you rejected non-essential cookies, we will not show the banner again during that period.
You can change your preferences at any time by clicking Cookie settings in the footer of any page.
Strictly necessary
These cookies and storage items are essential for the website to function. They are always on and cannot be switched off.
| Cookie / Tool | Purpose | Provider | Duration |
|---|---|---|---|
| Base44 Auth Token | Keeps you signed in and maintains your session | Line Guide (Base44) | Session — cleared on logout |
| Launch Gate Bypass | Remembers that you have entered an access code during the pre-launch period | Line Guide | 24 hours (localStorage) |
| Stripe Checkout Session | Enables secure payment processing during supplier subscription checkout | Stripe | Session — cleared after checkout |
| Session ID (lg_session_id) | Prevents duplicate analytics events within the same browsing session | Line Guide | Session — cleared when the tab closes (sessionStorage) |
Analytics
These tools help us understand how visitors interact with the website so we can improve it. They are only loaded if you consent.
| Cookie / Tool | Purpose | Provider | Duration |
|---|---|---|---|
| Microsoft Clarity | Anonymous session recordings, heatmaps and user behaviour analytics | Microsoft | Persistent — up to 1 year |
| Line Guide Analytics Events | Records page views, equipment clicks and enquiry actions for platform improvement | Line Guide | Session — uses sessionStorage, no persistent cookies |
Marketing
These tools measure the effectiveness of our advertising. They are only loaded if you consent, and no personal data is sent via automatic advanced matching.
| Cookie / Tool | Purpose | Provider | Duration |
|---|---|---|---|
| Meta (Facebook) Pixel | Ad conversion tracking and retargeting for Line Guide campaigns | Meta Platforms | 90 days (_fbp) — 2 years (fr) |
About the Meta Pixel and advanced matching
When you consent to marketing cookies, the Meta Pixel is loaded with its base configuration only. Automatic advanced matching is not enabled, and no personal data (such as your email or phone number) is sent to Meta. If you do not consent to marketing cookies, the Pixel script is not loaded at all.
Questions?
If you have questions about how Line Guide uses cookies, please contact us at support@www.www.line-guide.com. You can also read our Privacy Policy.